Friendly bots – how can they help us?

A virtual assistant is a computer programme designed to help users carry out various tasks. It searches for available information, answers questions, manages your calendar, and can also control various devices.

You can talk to it, just as you would with a person, using voice commands or text.

Advantages of using virtual assistants:

• they are available virtually without restriction 24/7,
• they make everyday tasks easier,
• they save time,
• they do not require specialist knowledge.