Friendly bots – how can they help us?

There are many ways in which virtual assistants can be used. For example, they can

  • help with planning the day’s activities,
  • remind users of important matters, deadlines and medication,
  • and, in an emergency, they can quickly and safely call for help by making a phone call or connecting via the internet.

They do not require any technical knowledge (of phones or computers); all they need is a voice command. As well as providing support with everyday tasks, virtual assistants can also successfully act as virtual friends, offering the chance to have a chat, read a book or play a game. In this way, they can help reduce feelings of loneliness and are available at any time.