A conversation with an AI is known as ‘prompting’ (from the English word ‘prompt’ – a command). To get the best response, follow these guidelines:

• Be specific: Instead of writing ‘Help me with dinner’, write ‘Give me a recipe for a light, easily digestible courgette dinner for two people’.
• Provide context: Tell the bot who you are or what situation you’re in (e.g. “I’m writing to the tax office as a pensioner who wants to clarify an error in my tax assessment”).

Step by step: If the matter is complex, ask questions one at a time, rather than writing everything in a single, lengthy message.